• How is my music organized?

During the encoding process, non-audio information, called metadata, is attached to the music file. These are called ID3 tags, and include information such as: title, artist, album art, year, track number, composer, conductor, genre, etc. These tags are used to set up the folder structure on your DVDs. Folders are organized first by artist, then album name, then individual songs. See our You Get page to see an example of what the folder structure looks like.

• How do I load my music library onto my computer?

Just insert the DVDs containing your MP3 files. Copy each music folder to the designated music folder on your hard drive.

• How do I load my music library onto my portable player (iPod) from my computer?

Load the music onto your computer. Consult the user manual for your portable player for directions about how to load your player.

• How do I load my music library directly to my portable player (iPod) without copying to my
  computer’s hard drive first?

1. Place a DVD in your computer’s DVD drive and push the door to close it.

2. Copy music to iTunes library by doing the following:
       -Open iTunes; Select: File, Add Folder to Library.

          -Use Browse For Folder to select your DVD drive; Click: OK.

3. Connect your iPod to the computer.

4. If autosync is enabled, the iPod will copy all the music in the iTunes library.
    If  autosync is not enabled, drag and drop the songs from iTunes to your iPod.

Please consult your user manual for more details.

• What audio formats do you offer?

We convert to the following formats:

MP3   A high quality, universally supported format that can be played on all PC players and
           nearly all digital playing devices (including Apple’s iPod). MP3 format is by far the most
           popular audio file type.

FLAC  Royalty-free, well-supported lossless format. It is a good choice for archiving musical files
            that may need to be edited or re-encoded at some point in the future.
            FLAC files take up Approximately 4x the space as an MP3 file at 128 kbps.
            FLAC files cannot be played on the iPod or other portable MP3 players.