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• What do you do? |
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• How does your service work? |
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• In what countries are your services available? |
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• What are the costs involved? |
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• What is included in the per CD charge? |
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• Do you offer bulk discounts? |
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• What payment methods do you accept? |
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• When is my credit card charged?
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• What is the minimum order size?
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• Do you accept drop-off orders?
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• How long will it take to process my order? |
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• Do you keep a copy of my collection? |
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• How do you handle damaged or scratched CDs? |
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• What types of CDs cannot be converted? |
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• What is DataFix™? |
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• Can you apply your Datafix™ process to CDs that have already been converted to a digital format? |
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• What is uncompressed digital audio? |
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• What is encoding? |
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• What is bit-rate? |
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• How do I choose the bit-rate? |
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• What is the difference between CBR and VBR? |
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• What audio formats do you offer? |
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• What bit-rates do you offer for MP3 format? |
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• Can I order both MP3 and FLAC formats? |
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• Are you able to convert to formats other than MP3 and FLAC? |
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• Are you able to convert CD singles?
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• How do I get my CDs to you? |
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• Will my original CDs be returned? |
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• Are my CDs insured?
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• How much will I have to pay for shipping? |
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• Why don’t I send my CDs in their jewel cases? |
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• Do you ship outside the United States? |
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• What type of media will my converted collection be delivered on?
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• What is the advantage of having my music delivered on a hard drive? |
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• Can I purchase a hard drive from you? |
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• How do I know what size hard drive to order? |
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• What type of DVDs do you use to deliver my collection? |
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• How do I know if my computer reads DVDs? |
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• What if I don’t have a DVD drive? |
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• How is my music organized? |
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• How do I load my music library onto my computer? |
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• How do I load my music library onto my portable player (iPod) from my computer? |
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• How do I load my music library directly to my portable player (iPod) without copying to my computer’s |
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• What do I do with the DVDs after loading them on my computer? |
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• Will album cover art be displayed? |
FAQ
